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    Refund policy

    UNITED STATES 

    Unopened Product: Complimentary returns and a full refund for orders returned within 30 days of purchase. 

    Opened Product: Store credit for items requested to be returned within 30 days of purchase. 

    INTERNATIONAL 

    No international (outside of the United States) returns are accepted. 

    FREQUENTLY ASKED QUESTIONS 

    Who do I reach out to for my return? 

    Please send an email to info@amalabeauty.com or click here to write to our Customer Service team. 

    How do I send back my unopened product?

    After writing into customer service to request a return, one of our team members will send you a prepaid return shipping label and return authorization number. When packing up the product, please place the packing slip inside the box and label the outside of the box with the return authorization number provided. 

    What if I want to return a product that was not purchased at amalabeauty.com

    Please reach out to the seller where the purchase was made to help issue your return. 

    How do I use store credit?

    If you are issued store credit for an open return made, you will receive a one time use code valid for the amount of your return. You can enter this code when checking out during your next purchase.